Customer Experience

Customer experience is the key to revenue and profits for a service based business. It builds retention, loyalty, and referrals. Browse these articles for insight and inspiration to improve the customer experience journey in your business.

What is a CRM and why every service business needs one

5 Strategies for How to Handle Bad Reviews

4 Assumptions That Can Hurt Your Business

Answering the Phone is Basic CX

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Rebecca Page-Chapman, MBA

I grew my service business from zero to a 7-figure franchise system, while raising daughters - and won business awards along the way. So I understand the challenges you face. Work with me to get empathy, honesty, structure, and expertise to grow your business.

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Rebecca Page-Chapman, MBA

I help entrepreneurs feel happier and be more profitable. I've walked in your shoes, running a 7-figure service business and facing every challenge head-on. So I have unique insight and experience to guide you towards success in your business.

Work with me

Entrepreneur Coaching

Accountability Coaching

Business Mentoring

Testimonials

Resources

Business Blog

Free Stuff

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